Privacy Policy

1. Introduction

Swisscncshop (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Swiss CNC machining services.

This policy applies to all information collected through our website, email communications, and other digital platforms operated by Swisscncshop.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Company name and business details
• Job title and department
• Project specifications and technical requirements
• Payment and billing information
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies
• Referring website information

2.3 Business Information

We may collect business-related information including:

• Technical drawings and specifications
• Manufacturing requirements
• Quality standards and certifications
• Project timelines and delivery requirements

3. How We Use Your Information

We use the collected information for the following purposes:

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Shipping and logistics partners
• Quality testing and certification bodies
• IT support and cloud services
• Legal and professional advisors

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Ensure safety and security

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement comprehensive security measures to protect your information:

6. Your Rights and Choices

Under applicable privacy laws, including GDPR, you have the following rights:

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

8. Data Retention

We retain your information for different periods depending on the type of data and business requirements:

9. International Data Transfers

As a Chinese manufacturer serving global customers, we may transfer your data internationally. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for certain countries
• Binding Corporate Rules where applicable
• Other legally recognized transfer mechanisms

We ensure that any international transfer complies with applicable data protection laws and maintains appropriate safeguards.

10. Children’s Privacy

Our services are intended for business customers and individuals over 18 years of age. We do not knowingly collect personal information from children under 16 years of age.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the “Last Updated” date
• Notify you of material changes via email or website notice
• Provide a reasonable period to review changes

Continued use of our services after policy updates constitutes acceptance of the revised terms.